TRACKING UPDATES VIA SMS + WHATSAPP DELIVERY USUALLY 7–10 DAYS NEED HELP? WHATSAPP +91 97723-78346 CASH ON DELIVERY DEFAULT MADE IN KERALA, INDIA TRACKING UPDATES VIA SMS + WHATSAPP DELIVERY USUALLY 7–10 DAYS NEED HELP? WHATSAPP +91 97723-78346 CASH ON DELIVERY DEFAULT MADE IN KERALA, INDIA
TRACK YOUR 99ANNA99 ORDER

WHERE'S
MY ORDER?

Enter your Order ID and phone number below. You'll see your order status, courier tracking number, and expected delivery date.

Find Your Order

Both fields are required. Your Order ID was sent via SMS and email when you placed the order.

Looks like: ORD-99A-123456
Same number used at checkout
Can't find your Order ID?
Check your SMS, email, or WhatsApp. Or WhatsApp us with your phone number — we'll look it up.
→

Enter your details

Your order status, courier tracking link, and delivery timeline will appear here once you submit the form.

Demo Preview — This is sample tracking data. Actual tracking details will appear here once your real order is dispatched.
ORD-99A-123456 IN TRANSIT
Expected delivery: 28 Apr – 30 Apr, 2026
✓
18 APR · 11:42 AM · DONE

Order Placed

We received your order and sent a confirmation via SMS and WhatsApp.

✓
18 APR · 4:30 PM · DONE

Payment Confirmed

COD order confirmed. No advance payment required.

✓
19 APR · 1:05 PM · DONE

Printed & Packed

Case printed with UV-cured inks, quality-checked, bubble-wrapped, and packed into a kraft mailer.

•
20 APR · 9:15 AM · IN PROGRESS

Shipped & In Transit

Courier: Our logistics partner · AWB: 4123XXXXXX
Your parcel is on its way. Current hub: Bengaluru.

•
EXPECTED 28 APR – 30 APR

Out for Delivery

When your parcel is nearby, the courier will call you before delivery.

•
DELIVERY DAY

Delivered · Pay Cash

Pay ₹368 cash to the delivery partner when your parcel arrives. COD only, no advance payment needed.

Courier Surface Delivery
Tracking AWB 4123XXXXXX ↗
Payment COD · ₹368
Delivery Address [City], [State] — [PIN]
Chat on WhatsApp → Cancel / Update Order →
TRACKING FAQ

Common Tracking Questions

I can't find my Order ID. What do I do?+
Check your SMS, email (including spam), and WhatsApp — your Order ID was sent immediately after checkout. It looks like ORD-99A-XXXXXX. If you still can't find it, WhatsApp us at +91 97723-78346 with your phone number or email — we'll look it up within minutes.
When will I get a courier tracking link?+
On the day we dispatch your order (usually 2–3 working days after ordering), you'll receive an SMS and WhatsApp message with the courier name and AWB (tracking) number. You can also find it on this page.
My tracking says "shipped" but the status hasn't changed in 2 days.+
Courier tracking portals sometimes lag — especially during weekends and public holidays. If it's been more than 3 working days without an update, WhatsApp us with your Order ID and we'll reach out to the courier on your behalf.
The estimated delivery date has passed. Where's my order?+
Our target is 7–10 days, but occasionally courier delays happen (especially for remote pincodes or during festivals). If your order is more than 14 days late, please WhatsApp us with your Order ID — we'll investigate with the courier, and if the parcel is lost, we'll reprint and reship or refund.
The courier called but I wasn't home. What happens now?+
Couriers typically attempt delivery 2–3 times before returning the parcel to sender. If you miss the first attempt, you can usually schedule a redelivery by calling the courier directly (number is on the AWB). If the parcel returns to us, WhatsApp us and we'll arrange reshipment (small reshipping fee may apply).
Can I change my delivery address after ordering?+
Yes — before dispatch. If we haven't shipped your order yet, WhatsApp us with your Order ID and the new address. After dispatch, address changes become much harder, but in some cases the courier can redirect. Email us for these.
What if I want to cancel?+
You can cancel within 12 hours of ordering — before we print your custom design or dispatch a ready-made case. After that, custom orders become non-refundable (since we've already printed). Visit our Cancel / Update Order page or WhatsApp us.

Important: 99ANNA99 is an independent Indian phone accessories brand based in Thiruvananthapuram, Kerala. Courier partners and tracking details are provided by third-party logistics companies. Delivery timelines are targets, not guarantees — while we aim to deliver within 7–10 days to most pincodes, actual timelines may vary due to courier operations, remote location, weather, or other factors outside our control. All trademarks remain property of their respective owners.

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