WHATSAPP +91 97723-78346 · TYPICAL REPLY UNDER 2 HOURS MADE IN KERALA, INDIA EMAIL: HELLO@99ANNA99.SHOP DELIVERY USUALLY 7–10 DAYS CASH ON DELIVERY DEFAULT WHATSAPP +91 97723-78346 · TYPICAL REPLY UNDER 2 HOURS MADE IN KERALA, INDIA EMAIL: HELLO@99ANNA99.SHOP DELIVERY USUALLY 7–10 DAYS CASH ON DELIVERY DEFAULT
REAL HUMANS · KERALA-BASED

TALK TO
A HUMAN.
NOT A BOT.

Our support team is small, based in Thiruvananthapuram, and replies quickly. Message us on WhatsApp for a quick reply, or use the form below if you prefer email.

Send Us a Message

Fill this form and we'll email you back within 12 hours on business days. For faster help, WhatsApp us →

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For defects or damage, please also email photos to support@99anna99.shop
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CALL DIRECTLY
+91 97723-78346

Prefer to talk? Call us during business hours only. Outside hours, please leave a WhatsApp message.

Mon–Fri
10 AM – 7 PM IST
Saturday
10 AM – 5 PM IST
Sunday
Closed
Public Holidays
Closed
@
FOR FORMAL QUERIES
hello@99anna99.shop

For general inquiries, partnership, press, bulk orders, or if you'd like to send photos/documents.
Support: support@99anna99.shop — for defects, damaged items, returns.

Reply time: Within 12 hours on business days. Weekends & holidays: next business day.

⌂
VISIT US (BY APPOINTMENT)
99ANNA99 HQ

A1, A Street, Jawahar Nagar,
Kowdiar, Thiruvananthapuram,
Kerala 695003, India

Note: We're an online-first brand. Our unit is a printing & fulfilment space, not a retail showroom. Please WhatsApp us before visiting — we may be out on a delivery or print run.

FIND US IN KOWDIAR

We're in Thiruvananthapuram.

Kowdiar is a quiet residential neighbourhood near the centre of Thiruvananthapuram, Kerala's capital. Our unit is a short auto ride from the railway station or Trivandrum International Airport.
BEFORE YOU MESSAGE

Quick answers to common questions.

How fast do you usually reply?+
WhatsApp: Under 2 hours during business hours (Mon–Sat, 10 AM–7 PM). Messages sent in evenings or weekends get a reply the next business day.

Email: Within 12 hours on business days.

Phone: We pick up during business hours. If we miss your call, we'll call back or message on WhatsApp.
What's the quickest way to get help with my order?+
WhatsApp with your Order ID — usually the quickest. Tell us: your Order ID, what's going on, and what you want us to do. One message with all three, we'll resolve it in most cases within hours.
Can I visit your office to buy or pick up a case?+
We're an online-first brand — our Kowdiar unit is a printing & fulfilment space, not a retail showroom. If you'd like to visit, please WhatsApp us first. We can usually arrange pickup for customers in Thiruvananthapuram with prior notice.
I want to do a bulk order for my company. Who do I talk to?+
Use the Bulk Inquiry page, or email hello@99anna99.shop with the subject "Bulk Order". We handle corporate gifting, event giveaways, team merchandise, and wedding favours. Volume discounts start at 20 cases.
Can I see more FAQs?+
Yes — our full FAQ page covers ordering, shipping, returns, custom designs, cricket fan-inspired cases, payment, and more. Click below.
Read All FAQs → Chat on WhatsApp →

Important: 99ANNA99 is an independent Indian phone accessories brand based in Thiruvananthapuram, Kerala. All support, printing and fulfilment happens in-house from our Kowdiar unit. We don't outsource customer support to third-party call centers. All trademarks remain property of their respective owners.

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